THE GOODSvelte looks encase a well-designed, quiet minivan with loads of thoughtful touches, including tops-in-class convenience features and advanced safety tech.
THE BADThe transmission lacks manual downshift capability, while infotainment goes without Apple CarPlay and Android Auto.
THE BOTTOM LINEChrysler’s clever Pacifica charges to the head of the carpool lane with the nicest interior and smart, family-minded technology.
m not myself these days.
Ever since my Cleveland Cavaliers won the NBA National Championship in improbable and spectacular fashion last month, I find I’m more optimistic and increasingly willing to give people and situations the benefit of the doubt. I want to believe again.
It’s even true with cars. Take this all-new 2017 Chrysler Pacifica, for example. Before the Cavs’ historic win, I probably would’ve told you that this Pentastar is perhaps the nicest minivan I’ve yet driven. The best appointed. The quietest. The sharpest looking. The smartest in terms of safety and in-cabin tech.
It is, after all, all these things.
But I likely would’ve ended my review with a downer caveat about Chrysler’s quality problems, of its history of producing vehicles that ultimately aren’t as reliable as competitors. Blame years of boundless optimism, only to be beaten down repeatedly by the cold hand of futility in The Big Game. Rooting your entire life for Cleveland sports teams and enduring a 52-year championship drought will do that to a man.
In the face of such odds, it’s often easier to encourage the more conservative, safer choice to avoid heartbreak — in the Pacifica’s case, that would mean recommending a model from Honda, Toyota or perhaps Kia.
Take a trip
With a multi-purpose vehicle like a minivan, it takes a higher-than-normal number of miles to uncover all of its hidden triumphs and foibles, so I signed up this Pacifica Touring L Plus tester for a proper road trip. I got my family together, piled a mess of vacation gear inside, and motored from metro Detroit all the way to North Carolina’s Outer Banks. It’s a 1,700-mile round trip that’s in my blood. I’ve been making this yearly migration every year of my life, like clockwork, and I’ve completed this trek in countless big SUVs, crossovers and minivans.
In other words, when it comes to assessing these big ol’ kinschleppers, I know what works.
My secret OBX route is a great way to get the measure of the Pacifica and vehicles like it, not only because it tests cargo space, fuel economy and long-distance seat comfort, but also because it has ton of driving scenarios. The route runs through the flat, dull turnpike slog in Ohio to the mountains of Pennsylvania, the meandering backroad hills of West Virginia and on to the heat-soaked, bumper-to-bumper grind of summer beach traffic.
So what did I learn? The Pacifica is pretty much good at everything, and it’s often great.
With a minivan, it’s all about the interior, and thankfully, the Pacifica’s exterior sleekness carries over to its cabin. Gobs of storage space and sensible ergonomics make nice with good-quality materials and unexpectedly premium flourishes such as a flush-mount, bezel-less center screen and cognac and toffee-colored trim.
A cabin built for cruising
Chrysler’s old Town & Country was always a leader in terms of seating flexibility, and the new Pacifica handily carries the torch, with a second row that’s now easier to stow in the floor wells thanks to a button that motors the front seats forward for clearance. The seats themselves have thicker padding for improved comfort, and all flipping and folding motions are counterbalanced and spring-loaded for easy maneuvering, even by young people. Those with baby seats will appreciate that Latch points are easy to locate.
Chrysler’s well-regarded UConnect infotainment system returns with some updates, and its 8.4-inch touchscreen is nicely responsive, with a good selection of apps including things like Yelp and iHeartRadio. It may not have the Google Earth overlays found in some premium cars, but it does have neat features including a phone-like drag-and-drop menu bar and Siri Eyes Free. Niggles? While there’s an optional Wi-Fi hotspot, it’s oddly only 3G, and Apple CarPlay and Android Auto are not yet available. I could grouse about these issues more, but no other vehicle in the minivan segment includes these features anyhow.